Privacy Policy

Last updated: 26 September 2026

1. Who we are

This website is operated by Underwriter Services L.L.C-FZ (“Underwriter Services”, “we”, “us” or “our”), a company registered in Dubai, United Arab Emirates, with its registered office at Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates.

We are responsible for the personal data collected through this website and process it in accordance with applicable data protection laws, including the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data and, where applicable, the EU General Data Protection Regulation.

2. Information we collect

Information you provide

When you submit an enquiry through our contact form, we collect the information you choose to provide: your name, company, position, business email address, country, the nature of your requirement and the content of your message.

Technical information

When you visit this website, our hosting provider’s servers automatically record limited technical information, such as your IP address, browser type, the pages requested and the date and time of the request. This information is used to operate and secure the website.

Cookies

This website does not use advertising or analytics cookies. Strictly necessary cookies may be used for the technical operation of the website (for example, for authorised administrators). If we introduce analytics or other non-essential cookies in the future, we will update this policy and, where required, ask for your consent.

3. How we use your information

• to respond to your enquiry and communicate with you about your requirements;
• to assess and manage a potential or existing business relationship with your organisation;
• to operate, maintain and secure this website, including preventing spam and misuse;
• to comply with our legal and regulatory obligations.

We do not sell personal data and we do not use it for automated decision-making or profiling.

4. Legal basis

Where a legal basis is required, we process personal data on the basis of your consent (given when you submit the contact form), our legitimate interest in responding to business enquiries and securing our website, the steps necessary before entering into a contract with your organisation, and compliance with legal obligations. You may withdraw your consent at any time; this does not affect processing carried out before withdrawal.

5. Sharing of information

We share personal data only where necessary with:

• service providers who host this website and deliver our email, acting on our instructions;
• our professional advisers, where required for legitimate business purposes;
• competent authorities, courts or regulators where required by law.

6. International transfers

Our website hosting and email service providers may process personal data outside the United Arab Emirates. Where this occurs, we take reasonable steps to ensure that your personal data receives an appropriate level of protection in accordance with applicable law.

7. Retention

We keep enquiry information for as long as necessary to respond to your enquiry and manage any resulting business relationship. Enquiries that do not lead to an engagement are generally deleted within 24 months, unless a longer retention period is required by law.

8. Security

We apply reasonable technical and organisational measures to protect personal data against unauthorised access, loss or misuse. No transmission over the internet is completely secure; for this reason, please do not include confidential policyholder or submission data in your initial enquiry.

9. Your rights

Subject to applicable law, you may have the right to request access to, correction or deletion of your personal data, to restrict or object to its processing, to request data portability and to withdraw your consent. You may also have the right to lodge a complaint with the competent data protection authority.

To exercise your rights, please contact us through the form on our Contact page or in writing to our registered office.

10. Third-party links

This website may contain links to third-party websites, such as map services. We are not responsible for the privacy practices of those websites.

11. Changes to this policy

We may update this Privacy Policy from time to time. The current version is always available on this page, with the date of the latest update shown above.

12. Contact

Underwriter Services L.L.C-FZ
Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba
Dubai, United Arab Emirates
Enquiries: via our Contact page.